Comments on: Losing Internet Browser Connection on Windows Vista?

By: Vic McDoogle

Vic McDoogle — Tue, 02 Feb 2010 21:14:39 +0000

Brilliant. I have been searching for I don’t know how long for a solution to these problems on my Dell Inspiron 531 with Vista Home Premium. Everything else has been ineffectual and I was sceptical that this would work but hey-ho, it was worth a try.

I disabled the IPv6, and had uninstalled AVG last week anyway as I found it annoying and prefer Avast anyway.
I downloaded and ran Advanced SystemCare and then CC cleaner.
Restarted.
I think it’s now fixed!

Avast Anti-Virus
Zone Alarm firewall
Internet Explorer 7 (removing 8 was a previously recommended solution), but I also have Firefox and Chrome.

Thanks so much

By: JazZY

JazZY — Wed, 02 Dec 2009 06:09:03 +0000

Thank You Thank You Thank You!! I had been pulling out my hair.
Out of the blue my internet connection became so slow that Verizon Checkup/Updates timed out for inactivity. Then I lost the ablity to record DVD’s…Win DVD Maker stop reading that blank media is inserted, and with slow connection…DELL Driver update to the DVD was out of the question. Searching the net for solution became the: find the needle in the haystack…lol.
The day I found your site will not be forgotten. I disabled my IPV6 in Network connection, turned off Norton Firewall…turned back on Windows Firewall…left Windows Defender off…Connection was a little faster…but slower than normal…So I checked my Windows latest Updates for the month of November…uninstalled them…one was for Media package…it really didn’t matter at that point…what ever was installed the first 2wks of November was removed (4 total) with only the Media pk. returning as Important..still not loaded…Ran Spydoctor Reg Mechanic…then Optimized the system. After restarting my Pandora loaded/connected with ease…IE popped like magic…and all images are appearing. I’m cooking with gas now with great speed. My DVD problelm: like this problem…from researching I found that I’m not alone after downloading ITunes that had a faulty driver or something that will zap out the recorder…but I’m hopeful that with my return to speed I’ll find a good solution. Thanks again for helping with my main headache. ~J (Dell Inspiron 530S-Vista 32bit-Home Edition-July 2008)

By: Webologist

Webologist — Mon, 12 Oct 2009 20:26:18 +0000

Format the laptop! LOL!

By: Tim

Tim — Mon, 12 Oct 2009 20:17:30 +0000

Yep worked for me!.. 2 days now and no problems.
I’d hunted high and low for a solutio and had almost given up on it.. Dell’s solution was to format the laptop!!!

By: elliot

elliot — Wed, 09 Sep 2009 05:18:32 +0000

by means that i won’t go into in depth i found that AVG v8-8.5.x is the cause of them problem (internet connection dropping in browser only, unable to reopen firefox when closed or force quit in taskmananger). earlier i disabled ipv6 to no avail before i figured this out, but i’m fairly certain you can either try disablinig link scanner or completely uninstalling avg, either way your problem will probably be solved.

By: Ace

Ace — Sun, 30 Aug 2009 20:09:34 +0000

maybe it is the ipv6 thing because the link scanner didnt seem to do it! this is so frustrating.

By: Webologist

Webologist — Sun, 30 Aug 2009 16:53:45 +0000

Lets us know. It is an odd problem. I now run Avast and everything is fine. Still think it was th ivp6 though.

By: Ace

Ace — Sun, 30 Aug 2009 15:07:21 +0000

Hey Guys,

I was running 32 Bit Vista Ultimate last year and encountered this problem, at the time i searched all over the internet and got no solutions. so i got so fed up i did a system reinstal over christmas and changed to 64 Bit. been fine sicne until last week when it started happening again. Im going to try disabling AVG Link scanner first and see how that works. ill post back and let you guys know if it worked or not. also im running zone alarm too.

By: max

max — Thu, 20 Aug 2009 08:37:27 +0000

“My girlfriend and I both had the same problem. Disabling the LinkScanner from AVG did the trick!

So AVG can -stay installed-
ZoneAlarm can -stay installed-
IPv6 can -stay active-

All that’s required is disabling the LinkScanner component of AVG and it works fine again”

thanks SartriX it works for me.

By: Jeffr

Jeffr — Mon, 17 Aug 2009 04:38:25 +0000

Hi there!
I had to share this, I’ve been suffering with this appalling problem ever since buying this Vista equipped laptop (Toshiba M700 Portege)

I believe it may have been a combination of things were causing me issues.
I used to get it initially, and then additionally added AVG to my setup.

I started to try to fix the problem with key things being:
I turned off IP6 in Network and Sharing Center>View Status>Properties

Then I turned off something known as TCPChecksumOffloadIPv4 and v6 as well as the equivalents for UDPChecksumOffloadIPv4 and v6.
To do this click start and type regedit. Then search for “TCPChecksumOffloadIP ” and set the Data value to 0.

Each of the steps lowered the frequency of the problem.

The most recent time it occured was just now – the biggest occurrence of the problem as a reboot wouldn’t fix it… As per previous comment.

AVG Anti-Virus Free, double click LinkScanner, and uncheck “Enable AVG Search-Shield”, and “Enable AVG Active Surf-Shield”

So far perfect!

Thanks everyone, and good luck everyone who follows this.

Best wishes

By: Jacquie

Jacquie — Mon, 10 Aug 2009 21:00:10 +0000

Mine is running a lot faster after doing all the scans and removing unwanted files. Advanced System Care also removes bad files in the registry.

A word of warning with Advanced system Care. When you run the Diagnose system, it will come up with a list of files which can be infected or corrupt. Do not delete any of those unless you’re sure it’s infected with malware. I left all of those files as is.

I do think the combination of disabling the AVG link scanner and IPv6, then generally cleaning up the computer did the trick.

Still no crashes or freezes and I’m tickled pink! lol

good luck everyone. I’m still interested to hear how others fair with the fix.

By: Webologist

Webologist — Mon, 10 Aug 2009 18:57:35 +0000

It seems that different systems must be having different problems. I completely uninstalled AVG and it still crashed. Maybe there are a multitide of problems caused by various configurations, and we are just getting lucking in disabling the right thing!

By: SartriX

SartriX — Mon, 10 Aug 2009 16:25:07 +0000

My girlfriend and I both had the same problem. Disabling the LinkScanner from AVG did the trick!

So AVG can -stay installed-
ZoneAlarm can -stay installed-
IPv6 can -stay active-

All that’s required is disabling the LinkScanner component of AVG and it works fine again

By: Jacquie

Jacquie — Mon, 10 Aug 2009 02:01:42 +0000

A few notes to add to my post above.

On Advanced System Care run Maintain windows scan, with Spyware removal, Registry Fix and Junk File clean checked.
I didn’t run the Privacy sweep so left that unchecked.

I then ran Diagnose System on Advanced System Care, and ran the scan with System Optimization checked and Security Analyzer. But left the Security Defense and Disk Defrag unchecked.

With the CC Cleaner I ran it mainly to clean up any other temp files and index.dat files but pretty much let it clean up whatever it found in all browsers (google, firefox and IE8)

Hope this helps someone

By: Jacquie

Jacquie — Mon, 10 Aug 2009 01:37:11 +0000

Hi Webologist

Well guess what? I’ve finally fixed it and I don’t know how. lol
I did disable the IPv6, and also read somwhere else to disable LinkScanner in AVG…so I did that.
I then did another check disk, and then a defrag.
When that was completed I ran Advanced System care and it makde a few corrections to the registry and deleted a ton of temp files. I then ran CC cleaner.
so….5 days running and NO lockups, or browser freezes. I think it’s now fixed!!
Here’s a link to Advanced System Care (it’s free)
Link to CC Cleaner which is also free
good luck to anyone still have problems. I’d be curious if this works.
Jacquie